Privacy Policy

Seller: Almuatsm Belah Ghazal Address: Cihangir Mah. Petrol Ofisi Cad. No: 40/A Avcılar/İstanbul Tax Office: Avcılar Vergi Dairesi Tax Number: 3861214044 Email: info@solidmatbaa.com Website: www.solidmatbaa.com

Under Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data is processed by the Seller identified above as data controller within the framework described below.

Conducting membership and identity verification processes,

Managing order, payment, invoicing, delivery, and customer service processes,

Fulfilling legal obligations and responding to requests from official authorities,

Ensuring site security and preventing fraud and misuse,

Sending information, campaigns, and announcements upon request (with explicit consent or legal permission),

Improving service quality and conducting statistical analyses.

Identity information (name, surname), contact information (email, phone, address), customer transaction information (order history, payment information, invoice), marketing information (preferences, cookie records), transaction security information (IP, log records), and financial information where necessary may be processed.

Payment card information is processed through PCI-DSS compliant payment institutions; the Seller does not store card numbers in its systems.

Your personal data is collected automatically or non-automatically through website forms, order screens, email, phone, cookies, and similar electronic channels.

Data is processed based on legal grounds including establishment or performance of a contract under KVKK Art. 5/2, legal obligation, legitimate interest, and explicit consent where required.

Your personal data may be shared with courier companies, payment institutions, hosting service providers, email service providers, and authorized public institutions where legally required.

Where transfer abroad is involved, KVKK Art. 9 provisions are complied with.

Personal data is retained for the period required by the processing purpose and for statutory limitation/official retention periods under applicable legislation; upon expiry, data is deleted, destroyed, or anonymized.

Under KVKK Art. 11, you have the right to learn whether your personal data is processed, request information, learn whether it is used in accordance with its purpose, know third parties to whom it is transferred, request correction if incomplete or incorrect, request deletion or destruction, object to a result against you arising from analysis through automated systems, and claim compensation for damage due to unlawful processing.

You may submit your requests to info@solidmatbaa.com. Applications are finalized within 30 days at the latest.

Our website may use cookies to improve user experience, manage sessions, and conduct statistical analysis.

You may reject or delete cookies through your browser settings; in that case some site functions may be limited.

The Seller implements appropriate technical and administrative security measures to prevent unlawful processing of and access to personal data.

This Privacy Policy enters into force on the date of publication. The Seller may update the text due to legislative or service changes; the current text is published on the website.